Study on consumers’ attitudes vis-à-vis the Consumer Mediation Service in Belgium
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- Pax Moot Court competition
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- Interview on mapping study Third Party Litigation Funding
- Rome II Commission report roundtable: collective actions
- Videos NCC seminar dispute resolution clauses published
- Highlight 2024 and outlook 2025
- Keynote at Annual Symposium Procedural Unit Nicosia University
- Presentation at meeting Dutch Laywer Association Collective Actions
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- Rethinking Private International Law Education: webinar report and recording
- UN Forum on Business and Human Rights Geneva
- Presentation at University of Leicester Law School
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- Consumer Organisations Engage with ELI Principles on Third-Party Funding of Litigation
- Guest lecture Rio de Janeiro State University
- Webinar: Law in Public Interest: Collective Redress, Funding & Climate Regulation
- APPLIED workshop
- Presentation public interest litigation at Università Federico II
- ELI Principles Third Party Litigation Funding adopted
- Eduardo shares insights on litigation crowdfunding and collective Actions at two events
- Publication paper special issue Emory International Law Review
- Research methods in Private International Law - launch events
- BEUC training Representative actions and private international law
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- CPLJ project conference in Luxembourg
- Book launch and webinar Financing Collective Actions
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- Lecture on Third-Party Litigation Funding
- Out now: Financing Collective Actions in The Netherlands
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- Guest lecture International Commercial Courts Cyprus
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- Judicial training European Small Claims in Sofia
- Guest lecture at the University of Genoa (Italy)
- Visit delegation from Indonesia - HCCH
- ELI-Council Meeting February 2024: some highlights
- Conference ELI-Unidroit European Model Rules of Civil Procedure
- Adriani Dori renews visiting researcher role at Genoa for 2024
- European Civil Procedure project - Maastricht conference
- European Civil Justice key events and publications in 2024
- Adriani Dori: a summa cum laude success
- Jos Hoevenaars joins Vici ‘Affordable Justice’ team
- Conference Recap: “Sustaining Access to Justice in Europe: New Avenues for Costs and Funding”
- Foreign expert for UK Government Open Innovation Team on civil legal aid
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- Presentation legal finance summit Frankfurt
- Report Procedural Fund for Collective Actions
- 150th Anniversary Institut de Droit International - session in Angers
- Visiting Researcher Mykolas Kirkutis from Lithuania
- Research stay Eduardo Silva de Freitas at Max Planck
- Sustaining Access to Justice in Europe: New Avenues for Costs and Funding
- Research stay Adrian Cordina at UCL
- Workshop Promises and Pitfalls of Collective Redress in the EU
- Save the date: Conference Sustaining Access to Justice in Europe
- Adriani Dori Appointed Visiting Researcher at University of Genoa
- Conference presentations at the University of Nicosia in Cyprus
- Publication book Delivering Justice A Holistic and Multidisciplinary Approach
- Third-Party Funding: Trends, Developments and the Future
- Training Developed by Carlota Ucín
- Visting Researcher Jose Caro Catalan
- Presenting at the first International Empirical Legal Studies (ELS) Conference in Amsterdam
- Out Now: Frontiers in Civil Justice
- Participation to Seminar in Barcelona
- New European Law Institute (ELI) project on third party funding of litigation
- Erasmus Law Review Issue on Global Developments and Challenges in Costs and Funding of Civil Justice
- Commercializing Litigation and the Dutch NCC
- Conference: Courts as an Arena of Societal Change
- Professional Ethics of Lawyers and Judges
- Closure of the seminar series “Trends and Challenges in Costs and Funding of Civil Justice”
- Visiting Researcher Tommassion Ferrario
- Presentation in Public Interest Clinic, University of Alicante
- Seminar Series Trends and Challenges in Costs and Funding of Civil Justice
- Fundamental rights in private international law
- Presentation about Costs and Third-Party Funding at IE University (Madrid)
- Commercial courts and EU Justice Scoreboard in Dubrovnik
- PILAR event on ethical dilemmas in qualitative research
- Book launch ‘Researching the Court of Justice’
- Seminar Series Trends and Challenges in Costs and Funding of Civil Justice
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- Data on the Books and Law in Action, Girona
- Presentation meeting Law Society England & Wales
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- New Position: Executive Project Manager WODC research project third party litigation funding
- Seminar on cost and funding of collective actions in the Netherlands
- Research on Procedural fund for Ministry of Justice
- Speaker at the International Congress on Consumer’s Judicial Protection – Sevilla, Spain
- Seminar Series Trends and Challenges in Costs and Funding of Civil Justice- Third Seminar
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- Presentation at SIDE about Paper on Third Party Litigation Funding
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- Presentation at the San Isidro Bar Association (Buenos Aires, Argentina)
- Presentation at the Serra Dominguez Foundation Memorial
- Book presentation: Juicio a la desigualdad (Inequality on Trials)
- Paper: About the imprisonment conditions in Buenos Aires Province
- Milieudefensie vs. Shell. O sobre las nuevas formas de la justicia (Milieudefensie vs. Shell. Or on
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- Evaluation European Enforcement Order
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- Interview Jos Hoevenaars in ‘Het Advocatenblad’
- Guest researcher Anna Wysocka-Bar from Poland
- Seminar with students from the Sigmund Freud University Vienna
- e-Justice seminar with SFU Vienna
- Xandra Kramer obtains Vici grant for project on litigation funding
- Presentation e-justice and evidence in Campinas
- Summer School New Trends In European Civil Procedure in Vitória
- Presentation Mass Settlements in Rio
- New year, new ERC team member!
- ACES research grant
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- HCCH a|Bridged e-Service
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- ODR Forum 2019
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- Xandra Kramer installed as member of Royal Netherlands Academy of Arts and Sciences (KNAW)
- Presentation at the Society of Legal Scholars, Preston (UK)
- Xandra Kramer scientific fellow Max Planck Institute Luxembourg
- New Small claims Practice Guide and User Guide
- International Civil and Commercial Dispute Resolution and Judicial Cooperation in Asia Pacific
- R3 & INSOL Europe’s International Restructuring Conference
- Study on consumers’ attitudes vis-à-vis the Consumer Mediation Service in Belgium
- Research stay at the University of Oxford
- Presenting at the conference on collective redress by UCALL, Utrecht University
- Presenting at the Annual Meeting of the Club des Médiateurs de Services au Public, in Paris
- Presentations on European civil procedures in Trier
- European Council Meeting on e-Justice
- Seminar ‘It Takes Two to Tango’
- Attending the Public Private Justice Conference on Class Actions in Dubrovnik
- Pax Moot Court 2019
- ‘Sharing Power and Responsibility: On the Role of European Courts in EU Soci(et)al Challenges’
- Guest lecturer at the Moscow State Law University
- Xandra Kramer selected as member of the KNAW
- Presenting empirical study investigating consumer behaviour to the main Belgian Ombudsmen in Brussel
- Expert Meeting on the Use of AI in the Administration of Justice
- Conference: ‘e’ meets justice
- Interview with the French National Energy Ombudsman - April 2019
- Presentation at the Legal Data Mining Conference, Paris (FR)
- How Do People Navigate the Maze of the Law?
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- Presentation at the Max Planck Guest Forum
- Presentation European Rules of Civil Procedure in Hamburg
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- ‘e’ meets justice conference Lisbon, 2-3 May 2019
- Last joint meeting ELI-Unidroit European Rules of Civil Procedure
- The NCC’s best advocate!
- Presenting latest EU developments on consumer law enforcement at the Slovak Judicial Academy
- Presentation at the International Seminar “Algorithmis of Dispute Resolution”
- Presentation EU Law Mobilization at VSR Annual Conference 2019
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- 7th annual Civil Justice Council National Forum on access to justice for those without means
- Joint ERA-EJTN event: Consumer protection within Europe - the role of the national judge
- Presentation at BICCL celebrating anniversaries
- ELI Conference European Rules of Civil Procedure
- Successful two-day conference on ‘Pathways to civil justice in Europe’
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- Big Think on Justice
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- New rules for ODR platforms: on-going policy discussions in France
- Dubai Conference ‘Court Excellence and Innovation: Today and Tomorrow 2018’
- ‘PhD in the Spotlight’ Video: Emma van Gelder
- Presentation on Globalizing Business Litigation
- Poster Presentation Workshop for PhD Candidates of the EGSL
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- The Future of Harmonization of Civil Procedure in Europe
- Moderating Austrian Council Presidency Meeting Private International Law
- Presentation 50th Anniversary of European Civil Procedure
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- Summer Courses the Hague Academy
- Successful seminar Innovating International Business Courts
- Presentation at 3rd IAPL-MPI 2018 Summer School in Luxembourg
- Seminar International Business Courts 10 July
- ERC team chairing at A2J conference at UCL and court visit London
- Team coached by ERC members make it to finals in PIL moot
- Annual review day EGSL
- Presentations on European Rules of Civil Procedure
- PIL moot team supervised by ERC team to finals
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- Expert group meeting on the use of AI in legal decision-making
- Call for papers on International Business Courts (ELR)
- Presenting at ADR Conference organised by Leicester University, May 2018
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- Seminar International Business Courts - registration is open
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- Save the date: Seminar Innovating International Business Courts
- In Memoriam: Prof. dr. Marcel Storme
- PhD Defence Erlis Themeli: The Great Race of Courts
- PhD Defence Jos Hoevenaars: A People’s Court?
- This one is next: the Netherlands Commercial Court!
- Court systems and private international law
- Presenting at the Self-Represented Litigation Network Conference
- International Commercial Courts in Europe – A chain reaction?
- Self-Represented Litigation Network - Access to Justice Across the Atlantic
- e-Court in the Netherlands
- Conference on the Development of Consumer ADR
- Xandra Kramer joins board Netherlands International Law Review
- Publication of ‘From Common Rules to Best Practices in European Civil Procedure’
- Functioning of the ODR Platform: EU Commission Publishes First Results
- Presentations on digitalizing justice at Ius Commune Conference
- Digitalisation in the Netherlands
- Establishment of the Advisory Board
- ERC project discussed at Queen Mary University London
- A2J and Navigating the Maze of the Law
- Publication of the Encyclopedia of Private International Law
- Presentation Eurojuris International
- Presentations collective redress at European Law Academy
- Opinion on Netherlands Commercial Court in financial newspaper FD
- Dutch collective redress dangerous? A call for a more nuanced approach
- Pathways to empirical legal research
- Kick-off meeting EGSL for PhD researchers
- Presentation ERC project at BACT annual meeting
- Effective Access to Courts v. Compulsory Mediation Procedures: CJEU Clarifies the Matter
- Participation in ELI Annual Conference
- Kick-off ERC project
- Xandra Kramer presents on eJustice at Wiesbaden Conference
- ERC Consolidator Grant awarded to Xandra Kramer
Published: July 10, 2019
The research investigated consumers' attitudes and expectations when they engage with the Consumer Mediation Service (Service de Médiation pour le Consommateur/Consumentenombudsdienst), which is the public residual ADR entity acting in Belgium. The study focused on the situation of consumers with uncomplete files submitted in 2018 and was conducted by ERC researchers at Erasmus University, in collaboration with the Consumer Mediation Service and KU Leuven. It was based on an online survey completed by approx. 340 consumers. The report formulates several policy recommendations for futher improving the work and functioning of the Ombudsman. Results are available here, both in French and Dutch.