News

Conference on the Development of Consumer ADR

On 9 January 2018, the French energy Ombudsman (Médiateur de l’énergie) organised a conference that hosted key stakeholders from European and French consumer ADR sectors: representatives of the Commission d’Evaluation et de Contrôle de la Médiation (the authority in charge of certifying and supervising consumer ADR providers in France), various European ombudsmen and mediators, consumers associations, officials from the Ministry of Justice, and academics.

Together, they reviewed and assessed the development of consumer ADR, two years after the implementation of the Consumer ADR Directive in France, and drew some comparisons with the experience acquired in several other Member States. 

Permalink


EU flag ERC logo

Published: January 12, 2018

On 9 January 2018, the French energy Ombudsman (Médiateur de l’énergie) organised a conference that hosted key stakeholders from European and French consumer ADR sectors: representatives of the Commission d’Evaluation et de Contrôle de la Médiation (the authority in charge of certifying and supervising consumer ADR providers in France), various European ombudsmen and mediators, consumers associations, officials from the Ministry of Justice, and academics.

Together, they reviewed and assessed the development of consumer ADR, two years after the implementation of the Consumer ADR Directive in France, and drew some comparisons with the experience acquired in several other Member States.