Conference on the Development of Consumer ADR
Xandra Kramer has been appointed as an external scientific fellow at the Max Planck Institute for Procedural Law in Luxembourg. In August she will stay at the Institute to work on several research projects.
Published: January 12, 2018
On 9 January 2018, Alexandre Biard participated in a conference hosted by the French energy Ombudsman (Médiateur de l’énergie) with key stakeholders from European and French consumer ADR sectors: representatives of the Commission d’Evaluation et de Contrôle de la Médiation (the authority in charge of certifying and supervising consumer ADR providers in France), various European ombudsmen and mediators, consumers associations, officials from the Ministry of Justice, and academics.
Together, they reviewed and assessed the development of consumer ADR, two years after the implementation of the Consumer ADR Directive in France, and drew some comparisons with the experience acquired in several other Member States.