Presenting empirical study investigating consumer behaviour to the main Belgian Ombudsmen in Brussel
The latest issue of Erasmus Law Review, edited by Xandra Kramer and John Sorabji, is dedicated to International Business Courts. It contains eleven papers focusing on a specific jurisdiction or on horizontal issues, including on international jurisdiction and lawyers’ preferences in international litigation. This special issue results from the seminar ‘Innovating International Business Courts: a European Outlook’, and includes the speaker contributions to that seminar and additional articles resulting from a call for papers on this blog.
The complete issue can be downloaded here.
Similtaneously a book expanding on the topic and including views from twelve jurisdictions has just been published: International Business Courts: A European and Global Perspective (eds. Xandra Kramer & John Sorabji), Eleven International Publishing 2019. (order form)
The electronic version of this book will become available open access soon.
These publications result from and are financed by the ERC Consolidator project Building EU Civil Justice at the Erasmus School of Law in Rotterdam.
Published: April 29, 2019
On 29 April 2019, Alexandre Biard and Stefaan Voet presented the results of a field research conducted in collaboration with the Consumer Mediation Service (Service de Médiation pour les Consommateurs/Consumentenombudsdient) to the main Belgian ombudsmen (telecom, energy, rail, financial services). The research intends to investigate consumer expectations and experiences when they engage with the Consumer Mediation Service, and seeks to make policy recommendations to promote more effective services. The report is written also in collaboration with Kyra Hanemaaijer and Emma van Gelder, and will be available online shortly.